Baba Express
Privacy Policy
Effective Date: June 2025
Website: www.babaexpress.in
Email: support@babaexpress.in
BabaExpress (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit or use our platform or services.
- Information We Collect
We may collect the following types of information:
- a) Personal Information
- Name, email address, phone number
- GST number, PAN, pickup address
- Bank account details for remittance (for sellers)
- b) Business Information
- Order/shipment data
- Pickup and delivery addresses
- Product descriptions (for shipping)
- c) Usage Data
- IP address, browser type
- Date/time of site visits
- Clickstream data and dashboard activity
- How We Use Your Information
We use your information to:
- Provide and manage our shipping services
- Communicate updates, confirmations, and alerts
- Process payments and COD remittance
- Improve platform performance and user experience
- Ensure compliance with legal and tax regulations
- Prevent fraud and protect our systems
- Data Sharing and Disclosure
We do not sell your personal data. However, we may share data with:
- Courier/logistics partners for shipment fulfillment
- Payment gateways for transactions and remittance
- Service providers for platform analytics and customer support
- Government bodies, when legally required
- Your Rights
You have the right to:
- Access and update your personal information
- Request data deletion (subject to legal retention policies)
- Withdraw consent for marketing emails
- Raise complaints about data handling at support@babaexpress.in
- Data Security
We take industry-standard measures to protect your data using:
- SSL encryption
- Secure database access
- Regular backups and audits
However, no method of online transmission or storage is 100% secure. We cannot guarantee absolute security.
- Cookies and Tracking
We may use cookies and similar technologies to:
- Enhance your user experience
- Track website usage
- Remember your preferences
You can control cookie settings from your browser.
- Children’s Privacy
Our services are intended for businesses. We do not knowingly collect personal information from children under 18 years.
- Third-Party Links
Our platform may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
- Policy Updates
We may revise this policy from time to time. Updated versions will be posted on this page with a new effective date.
- Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
📧 support@babaexpress.in